At casaamore-international.shop, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, create an account, place an order, or communicate with us.

By using casaamore-international.shop, you agree to the practices described in this Privacy Policy.

We process personal data in accordance with applicable data protection laws, including the European Union General Data Protection Regulation (GDPR) and relevant German data protection regulations.

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1. Information We Collect

When you visit or use casaamore-international.shop, we may collect certain information necessary to provide our services and improve your shopping experience.

The types of information we may collect include:

Personal Information

When you place an order, contact us, or interact with our website, we may collect:

• Full name
• Billing address
• Shipping address
• Email address
• Telephone number
• Payment information
• Order details
• Customer service communications

Technical Information

When you browse our website, we may automatically collect technical information, including:

• IP address
• Browser type
• Device information
• Operating system
• Website usage data
• Pages visited
• Time spent on our website

This information helps us improve website performance, security, and user experience.

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2. How We Use Your Personal Information

We use collected information for the following purposes:

Processing Orders

We use your personal information to:

• Process and fulfill your orders
• Confirm payments
• Arrange delivery
• Provide order updates
• Handle returns and refunds

Customer Service

We may use your information to:

• Respond to inquiries
• Provide support
• Resolve complaints
• Assist with order-related questions

Website Improvement

We use technical information to:

• Improve website functionality
• Analyze customer preferences
• Enhance shopping experience
• Maintain website security

Marketing Communication

If you choose to receive marketing communications, we may use your email address to send:

• Product updates
• Promotional information
• Special offers
• News about our store

You may unsubscribe from marketing communications at any time.

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3. Legal Basis for Processing Personal Data

We process personal information based on the following legal grounds:

Contract Performance

Processing is necessary to fulfill your order, provide products, and complete transactions.

Legal Obligations

We may process information when required by applicable laws, accounting regulations, or legal authorities.

Legitimate Interests

We may process information to:

• Improve our services
• Prevent fraud
• Protect website security
• Provide effective customer support

Consent

Where required, we process personal information only after receiving your consent.

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4. Payment Information

Payments on casaamore-international.shop are processed through secure third-party payment providers.

We do not store complete payment card details on our servers.

Payment providers process payment information according to their own privacy policies and security standards.

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5. Sharing of Personal Information

We do not sell, rent, or trade your personal information.

We may share information only when necessary with trusted service providers, including:

Shipping Partners

To deliver your orders, we may share:

• Name
• Delivery address
• Contact information
• Order details

Payment Providers

To process payments securely, information may be shared with payment service providers.

Service Providers

We may work with companies that assist us with:

• Website hosting
• Order processing
• Customer support
• Website analytics
• Fraud prevention

These providers are required to handle personal information securely.

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6. Cookies Policy

casaamore-international.shop uses cookies and similar technologies to improve website functionality and provide a better shopping experience.

Cookies are small data files stored on your device that help us:

• Remember shopping preferences
• Maintain website functionality
• Analyze website traffic
• Improve services

You can control or disable cookies through your browser settings. However, disabling cookies may affect certain website features.

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7. Data Security

We take appropriate technical and organizational measures to protect your personal information from:

• Unauthorized access
• Loss
• Misuse
• Disclosure
• Alteration

Although we use reasonable security measures, no online transmission or storage method can be guaranteed to be completely secure.

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8. Data Retention

We retain personal information only for as long as necessary to:

• Complete transactions
• Provide customer service
• Meet legal obligations
• Resolve disputes
• Maintain business records

When personal information is no longer required, it will be securely deleted or anonymized.

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9. Your Data Protection Rights

Under applicable data protection laws, including GDPR, you may have the following rights:

Right of Access

You may request information about the personal data we hold about you.

Right to Correction

You may request correction of inaccurate or incomplete information.

Right to Deletion

You may request deletion of your personal data where legally permitted.

Right to Restrict Processing

You may request limitations on how your personal information is processed.

Right to Data Portability

You may request your personal data in a structured and commonly used format.

Right to Object

You may object to certain types of processing.

To exercise your rights, please contact:

Email: info@casaamore-international.shop

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10. Third-Party Links

Our website may contain links to third-party websites or services.

casaamore-international.shop is not responsible for the privacy practices, content, or security policies of external websites.

We recommend reviewing the privacy policies of third-party websites before providing personal information.

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11. Children's Privacy

casaamore-international.shop does not knowingly collect personal information from children without appropriate parental consent.

If you believe that a child has provided personal information to us, please contact us so we can take appropriate action.

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12. International Data Transfers

Some service providers used by casaamore-international.shop may process data outside Germany or the European Economic Area.

Where such transfers occur, we ensure appropriate safeguards are implemented in accordance with applicable data protection laws.

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13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

• Changes in our services
• Legal requirements
• Improvements to our privacy practices

Updated versions will be published on this page with the effective date.

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14. Contact Information

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us:

Company Name: casaamore-international.shop
Email: info@casaamore-international.shop

We are committed to protecting your privacy and providing a safe and trustworthy online shopping experience.