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At casaamore-international.shop, we are committed to providing our customers with a reliable, convenient, and transparent delivery experience.

This Shipping Policy explains our shipping methods, processing times, delivery estimates, and related information for orders placed through our online store.

By placing an order with casaamore-international.shop, you acknowledge and agree to the shipping terms described below.

1. Shipping Information

casaamore-international.shop provides shipping services to customers through reliable logistics partners.

We carefully process and prepare every order to ensure that products are securely packaged and delivered in good condition.

Our goal is to provide a smooth shopping experience from the moment your order is placed until it arrives at your destination.

2. Free Standard Shipping

We are pleased to offer:

Free Standard Shipping on all orders

Customers do not need to pay additional shipping fees for standard delivery.

The shipping cost shown during checkout will reflect our free standard shipping policy.

3. Order Processing Time

After your order has been successfully placed and payment has been confirmed, our team will begin processing your order.

The standard processing time is:

1–5 business days

During the processing period, we will:

  • Verify order information
  • Prepare products
  • Complete quality checks when necessary
  • Package the order securely
  • Arrange shipment with our delivery partners

Please note that processing times may be extended during:

  • Peak shopping periods
  • Public holidays
  • Promotional campaigns
  • Unexpected operational delays

4. Delivery Time

The estimated delivery time for standard shipping is:

15–20 business days

Delivery time begins after the order has been processed and shipped.

The estimated delivery period may vary depending on:

  • Shipping destination
  • Customs clearance procedures
  • Local delivery services
  • Weather conditions
  • Public holidays
  • Unforeseen transportation delays

While we work hard to ensure timely delivery, actual delivery dates cannot always be guaranteed due to circumstances outside our control.

5. Order Tracking

Once your order has been shipped, tracking information may be provided when available.

Customers can use the tracking information to follow the progress of their shipment.

Please allow some time for tracking information to become active after shipment confirmation.

If you have questions regarding your shipment status, please contact our customer service team:

Email: info@casaamore-international.shop

6. Shipping Confirmation

After your order has been shipped, you will receive a shipping confirmation notification when applicable.

The shipping confirmation may include:

  • Order number
  • Shipping details
  • Tracking information
  • Estimated delivery information

Please ensure that your email address is correct when placing an order so that you can receive important order updates.

7. Delivery Address Information

Customers are responsible for providing accurate and complete shipping information during checkout.

Please carefully check:

  • Full name
  • Street address
  • City
  • Postal code
  • Country
  • Contact information

casaamore-international.shop is not responsible for delivery delays, failed deliveries, or additional shipping costs caused by incorrect or incomplete information provided by customers.

If you notice an incorrect address after placing an order, please contact us as soon as possible:

Email: info@casaamore-international.shop

We will make reasonable efforts to assist before the order is shipped.

8. Delayed or Lost Packages

Although we work with reliable shipping partners, delays may occasionally occur due to factors beyond our control.

Possible causes include:

  • Customs inspections
  • Carrier delays
  • Weather conditions
  • Transportation disruptions
  • Incorrect delivery information
  • High-volume shipping periods

If your order has not arrived within the expected delivery timeframe, please contact us at:

info@casaamore-international.shop

Our team will investigate the shipment status and provide assistance.

9. Customs, Duties, and Taxes

For international shipments, customs procedures may apply depending on the destination country.

Customers are responsible for complying with local import regulations where applicable.

Any additional customs fees, duties, or taxes required by local authorities are the responsibility of the customer unless otherwise required by applicable law.

casaamore-international.shop has no control over customs processing times or decisions made by customs authorities.

10. Damaged Packages

If your package arrives damaged, please contact us as soon as possible after delivery.

Please provide:

  • Order number
  • Description of the damage
  • Photos or videos showing the condition of the package and product

Our team will review the situation and provide an appropriate solution.

11. Incorrect or Missing Items

If you receive:

  • The wrong product
  • A missing item
  • A product different from your order confirmation

please contact us within 7 days after receiving your order.

Please include:

  • Order number
  • Customer name
  • Description of the issue
  • Supporting photos if necessary

We will review your request and assist you as quickly as possible.

12. Changes After Shipment

Once an order has been shipped, changes to:

  • Delivery address
  • Product selection
  • Order details

may not be possible.

Please contact us immediately if you need assistance with an order change request.

13. Contact Information

For any questions regarding shipping, delivery, or your order, please contact:

Company Name: casaamore-international.shop
Email: info@casaamore-international.shop

Our customer service team is committed to providing professional assistance and ensuring a reliable shopping experience.

14. Policy Updates

casaamore-international.shop reserves the right to update this Shipping Policy at any time.

Any changes will be published on this page and will take effect immediately after publication.

Customers are encouraged to review this policy regularly for the latest shipping information.

Thank you for choosing casaamore-international.shop. We appreciate your trust and are committed to delivering your order safely and efficiently.